Etiquette and Manners: Second List: Human Relations Aspects

Human Relations Aspects: Vital for Improving Etiquette and Manners (Basically to Improve Your Internal Personality

• Respect everyone.
• Do not insult anyone.
• Be courteous to everyone.
• Be genuinely interested in people.
• Be cheerful.
• Show your good and pleasant appearance.
• Give your best smile to others (it takes 72 muscles to frown, only 14 muscles to smile).
• Radiate friendliness.
• Radiate enthusiasm.
• Always be punctual; keep no one waiting.
• Keep your promises.
• Acknowledge all introductions cordially.
• Extend a hearty handshake; not a flabby handshake.
• Try to remember the names of everyone you meet.
• Address the persons you meet by their appropriate names.
• Look people in the eye while conversing with them.
• Speak to anyone with calm assurance.
• Do not raise your voice.
• Never indulge in gossip.
• Never meddle in personal affairs of others.
• Be a good listener.
• Listen to others’ viewpoints keenly.
• Respond; do not react.
• Be alert.
• Be fair to all.
• Avoid unnecessary arguments.
• Keep control of yourself even if provoked.
• When you are in the wrong or you make mistake, accept with humility.
• Have a good sense of humor with an ability to laugh at yourself.
• Be open-minded.
• Be tolerant.
• Be considerate.
• Be empathic.
• Be sympathetic.
• Do not complain.
• Do not seek sympathy.
• Be loyal.
• Be sincere.
• Do not boast.
• Do not show off.
• Do not drop names to show your importance.
• Cooperate readily and cheerfully.
• Be helpful.
• Be ready to be of service to others.
• Do not exploit others.
• Do not mislead others.
• Do not deceive anyone.
• Praise generously.
• Do not criticize; yet communicate your displeasure or disagreements assertively without intentions of hurting others.
• Never laugh or cut jokes at others expenses.
• Say “thank you” expressively, also profusely when needed and not just politely.
• Take pride in your work.
• Do your best today and every day.
• Spread your goodwill.

For everything you wanted to know on building leadership and management, refer Shyam Bhatawdekar’s website: http://shyam.bhatawdekar.com

(Refer our High Quality Management Encyclopedia at: http://management-universe.blogspot.com/)

For still more on etiquette and manners, also refer: (Cross Cultural Etiquette and Manners) http://cross-cultural-etiquette.blogspot.com/, (Email Etiquette) http://email-etiquette-manners.blogspot.com/, (Telephone Etiquette) http://telephone-etiquette.blogspot.com/, (Dining Etiquette and Table Manners) http://dining-manners.blogspot.com/, (Interview Preparation for Job Seekers) http://interview-preparation-jobs.blogspot.com/, (Group Discussion) http://group-discussion-gd.blogspot.com/

Books Suggested for your Professional, Organization's and Personal Library (all the titles below are available online from Amazon in paperbacks and as eBooks)

Business Management, Life Management, Self-help, Personality Development

1. HSoftware (Human Software) (The Only Key to Higher Effectiveness) 
2. Sensitive Stories of Corporate World (Management Case Studies) 
3. Classic Management Games, Exercises, Energizers and Icebreakers 
4. Classic Management Games, Exercises, Energizers and Icebreakers (Volume 2)
5. Classic Team Building Management Games, Exercises, Energizers and Icebreakers
6. 101 Classic Management Games, Exercises, Energizers and Icebreakers (available only as a paperback)
7. Stress? No Way!! (Handbook on Stress Management) 
8. HSoftware (Shyam Bhatawdekar’s Effectiveness Model) 
9. Competency Management (Competency Matrix and Competencies) 
10. Essentials of Work Study (Method Study and Work Measurement) 
11. Essentials of Time Management (Taking Control of Your Life) 
12. Essentials of 5S Housekeeping 
13. Essentials of Quality Circles 
14. Essentials of Goal Setting 
15. Essentials of Anger Management 
16. Essentials of Assertive Behavior
17. Essentials of Performance Management and Performance Appraisal
18. Essentials of Effective Communication (soon to be published)
19. Health Essentials (Health is Wealth)
20. Soft Skills You Can't Do Without (Goal Setting, Time Management, Assertiveness and Anger Management)
21. The Romance of Intimacy (How to Enhance Intimacy in a Relationship?) 

Novels, Short Stories, Biographies and Travelogues

1. Good People (Dream of a Boundary Less World)- Novel, a refreshingly different love story (Also available under the title Love Knows No Bounds) 
2. The Peace Crusaders- a most intriguing novel
3. Two Novels in One Book (The Peace Crusaders and Love Knows No Bounds)
4. Funny (and Not So Funny) Short Stories 
5. Stories Children Will Love (Volume 1: Bhanu-Shanu-Kaju-Biju and Dholu Ram Gadbad Singh) 
6. My Father
7. Travelogue: Scandinavia, Russia
8. Travelogue: Europe